Retail
Intelligence
Overview
Partnered with an international retail technology company to improve in-store navigation and operational efficiency across large-format U.S. retail environments. Served as the primary U.S. liaison, translating product vision into real-world execution across complex store layouts. This work strengthened alignment between global product teams and on-the-ground retail operations.
Client:
Retail Technology Platform
Year:
2023
Category:
Retail Technology
/
Operations
Location:
Middle East–based. Primary liaison regions: Pennsylvania & Texas
The Challenge
Large-format retail environments create navigation and efficiency challenges for both shoppers and staff, especially as store layouts change frequently.
Key challenges:
Navigating complex, large-scale store layouts
Improving efficiency for both customers and store teams
Aligning digital navigation tools with physical retail behavior
Coordinating multiple projects across locations and timelines
The Solution
Acted as the U.S.-based liaison between international product teams and retail locations in Pennsylvania and Texas, supporting in-store mapping, UX alignment, and execution to ensure navigation systems reflected real-world store conditions and operational needs.
The Result
Improved in-store navigation and operational workflows, contributing to measurable gains in efficiency, consistency, and project delivery across participating retail environments.
Client feedback
